Privacy Policy

What Broadview Heights Today records about you, what other people can see, and how to stop it.

The short version. To read the site you give us nothing. To hold an account you give us an email address. What you choose to write is public. Your email address is not published unless you switch that on yourself. We keep records of sign-ins and of moderator decisions for security reasons, and those outlast the content they are about.

This page describes Broadview Heights Today, run by [REVIEW: operating entity legal name]. In force from [REVIEW: effective date].

We have written it by going through the site's own code rather than filling in a template, so it says what actually happens. Where something has not been decided yet, it says that too.

If you only read the site

You do not need an account to read the directory, a business page or a review. We do not ask you to identify yourself and we do not build a profile of you. The pages described here do not load advertising or analytics scripts belonging to other companies.

Like any web server, ours records the ordinary details of requests it serves. Some parts of the site also count requests to hold off bots — see stopping abuse below for exactly what those counters contain.

What you give us when you join

What you can add to your profile

All of these are optional, and all of them are public if your profile is public:

There are two switches next to them. “Show my profile” takes your profile page off the public site when you turn it off. “Show my email address” is off unless you turn it on — and even when it is on, your address is only shown to visitors who are signed in, so it is not sitting there to be scraped.

Member profile pages are marked do not index for search engines unless this hub deliberately turns that on. Writing a review about a restaurant is not the same as asking to be a search result for your own name.

What you write

Photographs

When you upload a picture — a profile photo, a logo, a gallery shot — we do not store the file you sent. We decode it and write out a fresh one. That is a safety measure, and it has a useful side effect: the camera data attached to the original, including any GPS location, does not survive. Only the pixels do.

The picture we write out is a file in the site's public media folder with a random name. Anyone who has the link can fetch it, whether or not they are signed in and whether or not they came from the page it is on. That is how pictures on the web work, but it is worth saying plainly: do not upload a photograph you would not want handed around.

When a picture is deleted we remove the file from the server as well as the record of it, so the link stops working. If the file itself cannot be removed for some reason, the record of the deletion says so plainly rather than claiming success, and a moderator is told to finish the job by hand. We would rather tell you that than pretend a file is gone when it is not.

Signing in

Every sign-in attempt is recorded — the ones that work and the ones that do not. Each record holds the date, the address your connection came from, the browser identification string your browser sent, what was typed in the email or username box, and whether it succeeded.

This is the record that lets us tell “you forgot your password” from “somebody is working through a list of passwords on your account”. It is deliberately not deleted when an account is deleted, because a security record that disappears the moment the attacker closes their account is not a security record.

Stopping spam, bots and mail-bombing

A site where anyone can type an email address into a form is a site that can be pointed at a stranger's inbox. Several small counters exist to stop that, and they are worth describing exactly. Sign-in records and the agreement record described below are the two places we keep a network address in full; everywhere else it is scrambled or not kept at all.

What other people can see about you

Other people never see:

Cookies and staying signed in

Signing in sets a session cookie so the site knows it is still you from one page to the next. Ticking “remember me” sets a second one that lasts 30 days. Forms carry a security token that stops another website posting them on your behalf.

That is all of it for the pages described here. There is no advertising cookie and no third-party analytics tag. If you clear your cookies you will simply be signed out.

Email we send you, and how to stop it

Account email. These come with having an account and cannot be switched off while you have one:

Everything else is a choice. In your profile settings there are four switches:

Anything that looks like marketing starts switched off. You can change all four at any time, and every message we send that is not an account message carries an unsubscribe link.

The email newsletter is a separate list with its own sign-up and its own unsubscribe link. Leaving it does not affect your account, and closing your account does not automatically take you off it.

The site also keeps an on-site notification inbox — replies, follows, moderator decisions. That is not email and turning the email switches off does not empty it, because an inbox that silently dropped things would be lying to you about what happened to your words.

Moderation records

When a moderator publishes, hides, removes, suspends or restores something, we write a record of it: which moderator, what they did, what it was done to, the reason, and when.

That record is kept after the content itself is gone, and it cannot be edited or deleted from within the site. An audit trail you can quietly rewrite is not an audit trail. It is what lets us answer “why was my review taken down?” months later, and it is what protects a business owner from a moderator acting on a grudge.

It holds our decision — not a copy of what you wrote.

How long we keep things

We have not set a fixed period after which sign-in and moderation records are deleted, and we would rather say so than print a number nobody has agreed. [REVIEW: retention period for sign-in records and moderation records]

Who else sees any of this

We do not sell your information and we do not hand it to advertisers or data brokers.

The people who can see it are: our moderators, in order to moderate; and the companies that host the site and deliver our email, who hold it because that is where it physically lives. [REVIEW: hosting and email delivery providers to name]

We would also hand something over if we were legally required to, or if we believed it was needed to stop somebody being hurt.

What you can do

Closing your account

You can ask us to close your account from your profile settings.

Be clear about what that does. It is a request that a person deals with, not an instant automated wipe. The moment you send it, your public profile is hidden. Nothing is destroyed at that point. It goes into the moderators' queue, a person works through it, and you can cancel it at any time until they do.

We do it this way because a one-click irreversible wipe is the wrong shape for this site: your reviews are attached to real businesses, and a listing of yours may have been claimed and checked by hand. We would rather a person looked at it than have someone lose all of that to a misfired click.

Some things stay behind afterwards, and you should know which: sign-in records, moderation records, and reviews that other people have publicly replied to or reported. If that matters to you, say so when you write to us and we will tell you exactly what is left.

Children

This site is not intended for children under 13 and we do not knowingly hold accounts for them. We do not ask your age, so we rely on you.

If you are a parent or guardian and you think your child has an account here, write to us and we will remove it and what was posted from it.

Changes to this page

If we change what we collect or what we do with it, we will change this page and put a notice on the site. This page is kept in step with the code, not with a template.

Getting in touch

For anything on this page — a copy of your data, a correction, closing your account, or a question — write to weldon@weldonpc.com, or by post to Broadview Heights Today · c/o WeldonPC, PO Box 318364, Independence, OH 44131.

See also the Terms of Use, the Community Guidelines and the copyright takedown route.